I turned in library books about a month ago, and they say that they don’t have it. I turned it in through a book drop, could it have been lost through the transfering? Please help, or else I have to pay for it! I have looked through my locker and everything and I am POSITIVE I turned it in. My friends even said I did because they were there with me. HELP WHAT DO I DO!
I had this happen to me once. I called the library and explained that I turned it in and gave them the date. Of course, when they checked their computer, it said it was still missing. I asked them to check the shelf, because even with multiple copies of the same book, each book has a unique copy number code and it is recorded when one checks it out. They checked on the shelf and sure enough, it was in the library.
If they refuse to check on the shelf, then you can either dispute the claim and the library will remove it from your file and mark it as lost…
or… you can go down to the library yourself and find the book on the shelf, bring it up to the help desk and explain. If you do this, just make sure an employee is with you before you look for the book so they don’t accuse you of re-shelving it yourself to avoid a fine.
you should show them the recipt that they gave you and say know that is prof
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I had this happen to me once. I called the library and explained that I turned it in and gave them the date. Of course, when they checked their computer, it said it was still missing. I asked them to check the shelf, because even with multiple copies of the same book, each book has a unique copy number code and it is recorded when one checks it out. They checked on the shelf and sure enough, it was in the library.
If they refuse to check on the shelf, then you can either dispute the claim and the library will remove it from your file and mark it as lost…
or… you can go down to the library yourself and find the book on the shelf, bring it up to the help desk and explain. If you do this, just make sure an employee is with you before you look for the book so they don’t accuse you of re-shelving it yourself to avoid a fine.
References :